Because of the current situation there are some additional  measures that have been put in place to keep you, your children and our team safe.

As per Swim England guidelines it is strictly only one parent/ carer per swimmer to minimise the amount of people entering the building and on poolside.

Before you leave home

• We ask you to be ‘beach ready’ when you arrive to minimise the time spent in the      changing rooms.
• We advise you to use the toilet before you arrive at the club rather than using the facilities on site.

On arrival

• Please enter through the main doors and sanitise your hands at the sanitising station
• Follow the one-way signs towards reception
• If there is a queue, please queue patiently  and respect the social distancing markers on the floor. When you are let through the barrier please make your way straight through the changing rooms to poolside.
• Please arrive as on time as possible for your lesson. For example, if the lesson starts at 3.30pm, please arrive at 3.28pm.
• The teacher needs to clean all of their equipment between lessons so please bear with them while this is happening.
• The teacher will collect the children and walk them over to their teaching station.
• Please ensure you have helped your child put on their hat and goggles securely before their lesson starts as the teacher will be unable to

During your lesson

• The instructors will mostly be teaching from poolside. If the teacher enters the water, they will keep to a 1m distance and wear a face shield in line government guidelines.

• We have increased pool space for lessons and reduced most group sessions from 4:1 to 3:1.
• While the children are in their lesson, parents/carers with children have priority seating.
• Please respect everyone’s bubbles by sitting in the chairs provided until the end of the lesson.
• If you prefer to sit and wait in the café area, please exit the swimming pool via the fire exit doors and re enter the building via the entrance as before.
• Please ensure you pick your children up on time as other lessons will be waiting to start.

After your lesson

• All swimming lessons are now a duration of 25mins. A lifeguard will blow a whistle to signal the lesson has finished.
• The children will be directed back to their parents and you must exit via the fire exit doors on poolside as quickly possible.
• Please do not use the changing rooms after lessons. We advise you to shower and use the toilet when you get home.
• The teachers will refrain from providing feedback at the end of lessons. Please email me directly swimming@rbhealthclub.co.uk should you require.
• During most lessons the swimming pool will be closed to members, however, there are a few times throughout the week where the pool is shared with limited members during lessons.

We appreciate your co-operation throughout this time and we are grateful that you are returning to lessons. We hope your children will enjoy being back in the pool!

If you have any questions that we have not yet answered please do send us an email swimming@rbhealthclub.co.uk

Please note we are dealing with a high volume of phone calls and emails whilst working with skeleton staff and ask that you are patient in waiting for a response.

Please also note that we are doing our very best to ensure our lessons are as safe as possible while providing you with a great service.